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  • Quickbook Hosting
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How to Troubleshoot QuickBooks Connectivity Issue?

QuickBooks forms the backbone of most business models. This accounting software by Intuit offers multiple features that make accounting a breeze. QuickBooks software makes accounting easy and helps you grow your business. You can manage employee payroll, invoices and more with the easy-to-use accounting software.

QuickBooks is widely popular among users across the world. There are three versions of QuickBooks, you can choose the one that suits your business the best. When using QuickBooks, there are times when it simply stops working smoothly. Networking issue is the biggest problem that you might face. Loss of data connection can be injurious to your QuickBooks data files. Verito tells you how to diagnose and troubleshoot the issue easily.

Why are you Getting the Networking Errors?

There are various reasons why QuickBooks is unable to connect to the Internet. Some of the common ones are:

  1. QuickBooks updates not installed properly
  2. Corrupted hard drive or program files
  3. Missing QBWUSER.INI file
  4. Slight hiccup in the network
  5. Firewall blocking QuickBooks

How to Troubleshoot the QuickBooks Networking Errors?

Download and install QuickBooks Connection Diagnostic Tool to troubleshoot the issue. The application tests the connection between the database server and client. This will help you understand the issue and then run the required steps to resolve the connection issue.

Once you install the tool, locate the data files and click on test connectivity. If there is no connection issue, then you will get green ticks. In case you do not then chances are that you will have to follow some troubleshooting steps to resolve the database server issues.

Usually, QuickBooks diagnostic tool identifies the issue and offers you the solution. If that does not happen then follow the below steps to resolve network issues:

  1. Open run command and type services.msc
  2. Search for QuickBooks Premier Server manager
  3. Disable all the old database managers and set services to automatic
  4. In the recovery tab, set the first and second continuous failures to restart the service and click OK
  5. Restart the service
  6. Scan the folder again, once the service has restarted
  7. Try to connect again

You should be able to connect to the network now. If there are still some errors while connecting then you must check your firewall settings or internet security. There are chances that your explorer has faulty security settings. You can follow the below steps to verify and resolve the Internet Explorer issue.

  1. Open Internet Explorer and go to tools menu
  2. Choose advanced option and select security section
  3. Choose Use SSL 2.0and Use SSL 3.0 and click OK.

Steps to Prevent the Corruption of Data Files

It is always better to bloggertain QuickBooks data in good shape rather than facing such issues. Always keep a backup of your data files on a regular basis. In case the files go corrupt, you can always go back and use the recently backed up file.

Keep your data clean! This is one very important step. Clean up your data using utilities monthly. If you are going away from your machine for more than 15 minutes then it is advisable to log out of QuickBooks software.  This is important because in case your network faces some hiccups, your data files will not corrupt.